FAQ

Will your engineer take my computer away for repair?
We carry out all repairs on-site, so you can watch what is taking place and ask any questions. Our engineer will not take your computer away for repair unless that is what you would prefer.
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Can you help with my iPad, iPhone, Android or Kindle?
Yes, we can configure your iPad, iPhone, Android device, Kindle or
e-book reader to connect to your broadband router, and also provide any help you may need learning how to use the device, and connecting to iTunes or the Kindle book store.
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Can you help set up TV streaming?
Yes, our engineers can help configure your Internet receiving device to connect to your television in order to enable streaming of movies and TV episodes, using services such as Lovefilm, etc
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What does "No Fix - No Fee" actually mean?
"No Fix - No Fee" simply means that if our engineer does not know how to repair your computer, there will be nothing to pay at all.
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